Refund and Returns Policy

Effective Date: December 31, 2024

At MegaRapic.net, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. This Refund and Returns Policy outlines the terms for returns, exchanges, and refunds.

Return Eligibility

To be eligible for a return, your item must:

  • Be unused and in the same condition as received.
  • Be in the original packaging.
  • Have proof of purchase or receipt.

Some items may be exempt from returns, including but not limited to:

  • Perishable goods.
  • Custom or personalized items.
  • Sale or clearance items.

Timeframe for Returns

You must initiate a return within 30 days of receiving your item.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days and issued to the original payment method. Please note that shipping fees are non-refundable.

Exchanges

If you need to exchange an item for the same product due to damage or defect, please contact us. Exchanges are subject to availability and must be initiated within 30 days of purchase.

Non-Returnable Items

Certain goods are exempt from being returned, including:

  • Downloadable software.
  • Gift cards.
  • Intimate or hygienic items.

Shipping for Returns

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item sent).

How to Start a Return

To initiate a return or exchange, please contact our customer service team:
Email: [email protected]
Phone: (260) 493-29258

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue. We will arrange for a replacement or refund at no additional cost.

Changes to This Policy

MegaRapic.net reserves the right to update or modify this policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us

For any questions regarding this Refund and Returns Policy, please reach out to us:

Street: 2910 Cherokee Run, New Haven, Indiana (IN), 46774
Phone Number: (260) 493-29258
Email: [email protected]